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Has your council or social housing property fallen into disrepair?
Are you renting from the Council or a Housing Association? You may be entitled to compensation.
Living in a home with unresolved disrepair can quickly affect your comfort, safety, and peace of mind. For social housing tenants in Telford, problems such as damp, mould, water leaks, defective heating, damaged brickwork, or unsafe internal conditions should not be ignored by a landlord once they have been reported.
If you rent from the council, a housing association, or another social housing provider, your landlord has a legal duty to keep your home in a safe and reasonable state of repair. When they fail to deal with serious issues within a reasonable time, you may be able to bring a housing disrepair claim to force the repairs to be completed and recover compensation for the conditions you have had to live with.
At SDS Solicitors, we support tenants in Telford and nearby areas who are struggling with poor housing conditions. Our experienced housing disrepair solicitors will take the time to understand your situation, explain your options clearly, and act firmly on your behalf. We are here to help ensure your landlord is held to account and that your home is restored to the standard it should have been in from the start.
Housing disrepair refers to a failure by landlords, whether Telford and Wrekin Council or housing association, to keep a rented property in good repair. This includes maintaining the structure and systems essential for a habitable home, such as heating, plumbing, and electrical safety. Common disrepair issues tenants face include:
Mould is a common issue in disrepair claims.
Issues with electrics can be a serious safety issue.
Disrepair can attract rats, mice, and other vermin.
Broken seals and locks can be a security issue.
Landlords are legally obligated to keep a property in a reasonable state of repair and landlords must provide safe, habitable living conditions throughout your assured tenancy.
Compensation in housing disrepair claims is assessed on the facts of each case. The amount you may receive will usually depend on how serious the disrepair is, how long it has continued after your landlord was notified, and how much the condition of the property has affected your ability to use and enjoy your home.
Where key parts of the property have been unusable, such as a bathroom, kitchen, heating system, or essential appliances provided by the landlord, compensation may be calculated by reference to the rent paid during the affected period. The more severe and prolonged the disrepair, the higher the potential value of the claim.
As a general guide, compensation in housing disrepair claims is often valued at around 25% to 50% of the rent paid for the period when the property was affected. In particularly serious cases, the figure may be higher. At SDS Solicitors, we will carefully review the circumstances of your claim and work to ensure that any compensation pursued properly reflects the seriousness and duration of the disrepair.
Sheldon Davidson LL.B (Hons)
Managing Director
Living with housing disrepair can take a serious toll on your health, your finances, and the way you feel in your own home. In Telford, tenants may experience damp and mould where properties have poor ventilation, ageing materials, water ingress, or ineffective heating. These problems can make the home cold, uncomfortable, and unhealthy, particularly for children, older people, and anyone with asthma or breathing difficulties.
Structural disrepair can also create real concerns. Issues such as cracked walls, damaged ceilings, loose flooring, leaking roofs, or unsafe fixtures can make parts of the property difficult or unsafe to use. When repairs are delayed, the condition of the home can continue to worsen, leaving tenants feeling ignored and uncertain about what to do next.
The effects are not always limited to the building itself. Disrepair can lead to higher energy bills, damage to furniture and belongings, and ongoing stress from having to live in poor conditions. Many tenants also feel embarrassed about inviting others into their home or frustrated by repeated complaints that have not been dealt with properly.
If your landlord has been told about the problems and has failed to put things right, you do not have to manage the situation alone. Our Housing Disrepair experts at SDS Solicitors can review your circumstances, explain your legal options, and advise whether you may be able to claim compensation while pushing for the repairs your home needs.
Social housing in England can be handled by either a Council, which is a government authority, or by private Housing Associations which rent out properties. In Telford, and in the wider West Midlands area, your local Council is likely to be Telford and Wrekin Council however other authorities may operate in the surrounding areas.
If your property is under the responsibility of a private Housing Association, this organisation must be properly registered and approved by the UK Government to operate in England. You can check the details of your association on the list of registered providers on the Government’s website. In Telford and West Midlands, some of the most common housing associations include:
Other private providers operate in Telford, and you can still make a claim for disrepair issues if you are dealing with a provider who does not have a local office in Telford.
I have been very happy with all the help your staff have given me during my claim. Mr B
I have been very happy with all the help your staff have given me during my claim.
Our housing disrepair solicitors help tenants in Telford take practical legal action when landlords fail to deal with reported repair problems. Our housing disrepair solicitors have extensive experience supporting social housing tenants whose homes have been affected by damp, mould, leaks, defective heating, structural faults, and other serious issues.
We offer a free, no-obligation consultation so you can get clear advice before deciding what to do next. We will consider the condition of your home, how long the problem has been ongoing, and what steps your landlord has taken since being notified. Where your claim can proceed, we may be able to act under a No Win No Fee Agreement, so you do not have to worry about paying legal fees if your claim is unsuccessful.
Our team can manage the claim from start to finish. This includes helping you evidence the disrepair, dealing with your landlord or housing provider, seeking a fair settlement, and taking the matter to court where necessary. We understand how upsetting it can be to live in a home that has not been properly maintained, and we will work with care, focus, and determination to help secure the repairs and compensation you deserve.
If you believe you have grounds for a housing disrepair claim for a Telford home, you must be able to answer the following questions:
Contact SDS Solicitors. Our team will assess your claim and provide expert advice on the process of claiming for housing disrepair.
Established in Manchester in 1997, SDS Solicitors is a trusted name in housing disrepair claims. We proudly serve clients across Telford and surrounding areas. Whether you’re based in Woodside, Brookside, Madeley, Sutton Hill, Dawley, Aqueduct or Donnington our expert solicitors are ready to help.
We also offer nationwide support across England. With our No Win, No Fee promise, you face no financial risk in pursuing your claim.
Contact us today for a free consultation. Together, we’ll ensure your home is safe and habitable once again.
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No, there are laws in place protecting Telford Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
Yes, you should continue regular rent payments throughout a Telford disrepair claim unless you have come to an agreement with the landlord about reducing or withholding rent. Rent arrears could make you liable for eviction, even if you have reduced your rent payments by a reasonable amount while the issues is not resolved or during the repairs if these affect the function of the house or some of the rooms.
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Sheldon Davidson