Client Feedback Questionnaire

Client feedback is very important to us.

Please take a few moments to fill in the form below and let us know how you rate our service.

Your name * Accident date * Reference number

Please rate each aspect of our service below on a scale of 1-4, where 4 means the service was excellent and 1 means it was poor.

Fixing an appointment * Keeping an appointment * Receptionist * Staff Behaviour * Progress of work * Callbacks * Replies to letters/emails * Supplying information * Quality of service * Is there anything we can do to improve our services? * If yes, please tell us more: Would you recommend the firm to others? * If no, please tell us more: Additional Comments/Testimonial Do we have your permission to use your additional comments on our testimonials page? *

I would like to thank you so much for all the hard work that you put into my case which was complex and challenging. You were always professional, polite, and efficient but also had that human touch which was most welcome, especially when having to discuss personal medical information.

Mrs. C Earnshaw
David and I and all our family would like to thank you for your continued support, patience and hard work. The past 5 years have been an extremely difficult time for us, and your advice and empathy has really helped us along the way. We are so grateful to you because David can now move onto his next chapter. Many Thanks.

Mrs A
You have done an outstanding job in dealing with my claim and treated both myself and my wife in a totally professional manner

Mr P

Client Questionnaire

Client Feedback Questionnaire

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