Client Feedback Questionnaire

Client feedback is very important to us.

Please take a few moments to fill in the form below and let us know how you rate our service.

Your name * Accident date * Reference number

Please rate each aspect of our service below on a scale of 1-4, where 4 means the service was excellent and 1 means it was poor.

Fixing an appointment * Keeping an appointment * Receptionist * Staff Behaviour * Progress of work * Callbacks * Replies to letters/emails * Supplying information * Quality of service * Is there anything we can do to improve our services? * If yes, please tell us more: Would you recommend the firm to others? * If no, please tell us more: Additional Comments/Testimonial Do we have your permission to use your additional comments on our testimonials page? *

Jill was very professional from the moment she took over the case

Mr M
I can honestly say that Victoria's help, support and guidance were a God send and truly welcome! I was able to reach an acceptable outcome. I would recommend SDS and Victoria in a heartbeat

Mr M
I'm very pleased with the quick and excellent service provided

Mr G
Thank you to your company. I will be recommending Sheldon Davidson's as I have found you more than helpful and very quick

Mr M
Brilliant! Absolutely brilliant, whenever I needed advice they were always available!

Mr B
Excellent service from start to finish

Mr L
The service I was given was excellent. I had no problem with getting in touch with my solicitor or a member of staff at any time. They were always extremely helpful. I would like to thank all the staff for their time and effort they have put in for me.

Mr H
Both Victoria and Michelle have been a massive help to me, more like family.

Mr S
I have been very happy with all the help your staff have given me during my claim.

Mr B
You have done an outstanding job in dealing with my claim and treated both myself and my wife in a totally professional manner

Mr P
All of your staff have been very friendly and helpful in every way and keeping me up to date with my claim

Mr B
You truly exceeded my expectations with your superb service, knowledge and smooth completion of my difficult situation.

Mr M
Thank you for the handling of my claim! You exceeded my expectations. Great service. Great outcome.

Mrs B
Jill has been fantastic. I felt I could speak to her at any point and she explained the facts very well to me .always polite and pleasant. thankyou Jill

Mrs E
I would like to thank you for all your work on my claim and would definitely use you again

Mr M
Extremely helpful throughout the process, very polite & courteous, explained in detail anything I needed to know, would definitely recommend them to my family & friends.

Miss B
Excellent advice always kept me up to date with everything I would recommend them to anyone

Miss E
I would recommend Sheldon Davidson 100% as you can be assured you will always get the best service possible.

Mr C

Client Questionnaire

Client Feedback Questionnaire

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