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If your property is owned or managed by a housing association, they are responsible for repairs and maintenance. Failure to fulfill their duties may make you eligible to make a claim.
You may be entitled to compensation if:
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If you are a tenant of The Riverside Group and repair problems in your home have been left unresolved, you may be able to bring a Housing Disrepair Claim. SDS Solicitors can help you press for the necessary work to be completed and seek compensation where Riverside Housing has failed to meet its legal responsibilities.
Tenants in Supported Housing should be able to expect accommodation that is safe, properly maintained, and fit for occupation. When issues such as damp, mould, leaking pipework, structural damage, or defective heating continue despite being reported, they can make everyday life increasingly difficult and may indicate that your landlord has not taken appropriate action.
At SDS Solicitors, we have more than 25 years of experience representing tenants in housing disrepair matters. Our team can assess the condition of your property, review Riverside Housing’s response to your repair requests, and take steps to ensure that outstanding problems are properly addressed. Where appropriate, we can also pursue compensation on your behalf.
We offer a free initial consultation with no obligation to proceed. Eligible cases can also be handled on a No Win No Fee basis, giving you the opportunity to pursue your claim without taking on unnecessary financial risk.
If Riverside Housing has been given the chance to resolve serious disrepair but your home remains in poor condition, speak to our housing disrepair specialists today. We will explain your rights clearly, assess your circumstances, and help you take action to secure the repairs and compensation you may be entitled to.
Housing disrepair is not limited to obvious structural damage. It can also arise where important services, safety features, or communal facilities are left defective and Riverside Housing does not take suitable action after being notified. Tenants in Supported Housing are entitled to expect accommodation that is maintained to a safe and reasonable standard.
Riverside Housing’s responsibilities are supported by legislation including the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018. These laws require landlords to keep certain parts of rented properties in repair and to ensure that homes remain fit for people to live in. Depending on the circumstances, concerns may include:
Once Riverside Housing has been told about a problem, it should consider the seriousness of the defect and arrange an appropriate response. Urgent hazards will normally require faster action than routine repairs, while more complex work may reasonably take longer to investigate and complete.
Riverside Housing indicates that emergency repairs should generally be attended to within around 4 to 12 hours, depending on the nature of the problem. If you have reported serious disrepair and Riverside Housing has failed to respond appropriately, you may be able to take legal action to secure the outstanding repairs and pursue compensation through a Riverside Group Disrepair Claim.
Sheldon Davidson LL.B (Hons)
Managing Director
Social housing in England is managed by either a local Council or by private Housing Associations. If your property is under the responsibility of a private provider like Riverside Housing, the organisation must be properly registered and approved by the UK Government to operate.
For tenants of Riverside Housing, the following details are essential for establishing legal accountability:
The Regulator of Social Housing (RSH) oversees the performance of Riverside Housing at an organisational level, ensuring they are financially viable and meet consumer standards for safety and quality.
Individual complaints and disputes are handled by the Housing Ombudsman Service. They have the power to investigate "maladministration" and can order Riverside Housing to carry out repairs, apologise, and pay financial compensation. You are entitled to make a claim for disrepair even if you do not live near their head office.
While Riverside Housing manages their operations from a central Head Office, they are a registered provider of social housing across England. They are responsible for a significant property portfolio, often managing thousands of homes through various regional hubs and local maintenance teams.
Riverside Housing currently provides housing and essential services in:
If you are a tenant in any of these areas and are struggling with unaddressed disrepair, distance is not a barrier to your claim. At SDS Solicitors, we represent tenants against Riverside Housing nationwide to force the repairs you are entitled to.
I have been very happy with all the help your staff have given me during my claim. Mr B
I have been very happy with all the help your staff have given me during my claim.
If you believe you have grounds for a Housing Disrepair Claim against Riverside Housing, you should be able to answer the following questions:
Contact SDS Solicitors. Our team will assess your claim and provide expert advice on the process of claiming for housing disrepair against Riverside Housing.
When Riverside Housing has been told about problems in your home but the necessary repairs have still not been completed, you may be able to take further action. SDS Solicitors has been representing clients since 1997 and has extensive experience in Housing Disrepair Claims involving social landlords and housing providers.
Our team can assist Riverside Housing tenants across England, including those living in Supported Housing. We will look at what has been reported, how long the defects have been ongoing, and whether Riverside Housing has responded appropriately to its repairing obligations.
Where there are grounds to proceed, we can help you seek the work needed to bring your home back into proper repair and pursue compensation on your behalf. Our advice is clear, practical, and focused on achieving a resolution.
Speak to SDS Solicitors today for a free, no-obligation consultation. Call our team or complete our online contact form to discuss your circumstances with one of our housing disrepair specialists.
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No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
Yes, you should continue regular rent payments throughout a disrepair claim unless you have come to an agreement with the landlord about reducing or withholding rent. Rent arrears could make you liable for eviction, even if you have reduced your rent payments by a reasonable amount while the issues is not resolved or during the repairs if these affect the function of the house or some of the rooms.
If the problem is affecting your safety, heating, water supply, or ability to use your home properly, you should explain this clearly when reporting it and ask Riverside Housing to reassess the priority. If the issue is still not dealt with within a reasonable timeframe, you may be able to take further action.
Potentially, yes. An inspection does not necessarily mean the landlord has fulfilled its responsibilities if the underlying disrepair remains unresolved. If Riverside Housing has identified a problem but failed to complete the necessary work within a reasonable period, you may still have grounds for a Riverside Group Housing Disrepair Claim.
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Sheldon Davidson
