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Has your council or social housing property fallen into disrepair?
Are you renting from the Council or a Housing Association? You may be entitled to compensation.
Our Norwich Housing Disrepair Solicitors understand the impact that poor housing conditions can have on tenants and their families. Issues like damp, mould, broken heating, and faulty electrics are more than just frustrating. They can damage your health, make your home unsafe, and drastically affect your daily life. In Norwich, too many tenants are left to deal with these problems because landlords neglect their legal duties.
At SDS Solicitors, we believe no tenant should have to put up with substandard housing. We work with tenants across Norwich and the surrounding areas to hold negligent landlords accountable, whether you are renting from the council or a housing association. If your landlord has failed to carry out essential repairs, you may be entitled to financial compensation and the right to demand that those repairs are made.
With over 25 years of experience in housing disrepair claims, our dedicated legal team is here to protect your rights and guide you through every stage of the process. We will fight to secure the repairs your home needs and the compensation you deserve, giving you the confidence that your case is in safe hands.
Housing disrepair happens when a landlord doesn’t carry out the repairs they’re legally responsible for, leaving tenants to live in unsafe or unfit conditions. In Norwich, this responsibility generally lies with Norwich City Council or a registered housing association. Problems with heating, plumbing, the roof, or the structure of the building can all fall under this category if left unresolved. Common issues reported by tenants include:
Mould is a common issue in disrepair claims.
Issues with electrics can be a serious safety issue.
Disrepair can attract rats, mice, and other vermin.
Broken seals and locks can be a security issue.
Under the law, landlords must maintain their properties to a livable standard throughout the entire tenancy. If they don’t, you may be able to take legal action and claim compensation.
If your landlord has neglected necessary repairs and your home has been affected, you may be entitled to compensation. The amount you could receive depends on how long the problem has lasted and how badly it has impacted your use of the property.
Compensation is typically calculated as a percentage of your rent for the period you were affected, usually ranging from 25% to 50%. In more severe or long-standing cases, that figure can be even higher.
At SDS Solicitors, we make sure every claim is assessed in full. From the seriousness of the disrepair to the duration and landlord’s response, we leave nothing out when building your case. Our aim is to recover the full compensation you deserve.
Sheldon Davidson LL.B (Hons)
Managing Director
The consequences of living in disrepair go far beyond mere inconvenience. In Norwich, where many homes are older and not always well insulated, issues like damp and mould are widespread. These conditions can lead to serious health concerns, particularly for families with young children, elderly residents, and people with pre-existing conditions.
Other issues, such as faulty heating or damaged windows, can drive up your energy costs or leave your home vulnerable to break-ins. Water leaks, structural problems, and pest infestations can also cause damage to your belongings, costing you time, money, and peace of mind.
But perhaps most overlooked is the emotional toll. Living in a home that feels unsafe or neglected can be exhausting and isolating. If this sounds familiar, know that you don’t have to keep dealing with it alone. If you’re ready to take action, talk to our experienced team at SDS Solicitors. We’ll assess your circumstances and advise whether you have a valid claim at no cost to you.
Tenants living in social housing across Norwich will usually rent through either the local council or a government-registered housing association. If your landlord is Norwich City Council, they are directly responsible for carrying out timely repairs. If you rent from a housing association, they also have a legal obligation to keep your home in a safe and suitable condition.
You can check whether your landlord is a registered social housing provider via the Government’s official list. In Norwich and the wider Norfolk area, some of the most common housing associations include:
Even if your housing provider is not based in Norwich itself, they are still responsible for the condition of your home. If you’ve reported issues and no action has been taken, you may be entitled to make a housing disrepair claim.
I have been very happy with all the help your staff have given me during my claim. Mr B
I have been very happy with all the help your staff have given me during my claim.
At SDS Solicitors, we specialise in helping tenants in Norwich who are dealing with poor housing conditions. We understand how disruptive disrepair can be, especially when your landlord isn’t responding. That’s why we offer free initial consultations and work on a No Win, No Fee basis, so there’s no financial risk to starting your claim.
From start to finish, we take care of the legal process. We’ll help you collect evidence, liaise with your landlord, and if needed, take your case to court. We handle everything with care, professionalism, and determination, so you can get your home repaired and life back on track.
If you live, or previously lived, in a council or housing association property in Norwich and reported repair issues that were ignored, you may be eligible to make a claim. You don’t need to be currently living in the property to bring a claim, as long as the disrepair happened during your tenancy and caused loss, damage, or inconvenience.
You’ll usually need to show that:
It is vital to your claim to collect and keep evidence, such as photos and videos, demonstrating the disrepair and the problems it has caused you.
SDS Solicitors has been helping tenants fight for their rights since 1997. While we’re based in Manchester, we support clients across Norwich and the wider East of England. Whether you live in Thorpe Hamlet, Mile Cross, Heartsease, Lakenham, Bowthorpe, Eaton, or Sprowston, our housing disrepair solicitors are here to help.
We also act for tenants across England and Wales. With our No Win, No Fee promise, you won’t have to pay a penny unless your claim is successful.
Reach out today for a free consultation. Let’s take the first step toward getting your home back into the condition it should be.
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No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
Yes, you should continue regular rent payments throughout a disrepair claim unless you have come to an agreement with the landlord about reducing or withholding rent. Rent arrears could make you liable for eviction, even if you have reduced your rent payments by a reasonable amount while the issues is not resolved or during the repairs if these affect the function of the house or some of the rooms.
You have 6 years from when you first had the right to take action (6 months from when you first informed your landlord) for disrepair to make a claim.
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You will be contacted by one of our team calling from an 0161 number.
Sheldon Davidson
