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Has your council or social housing property fallen into disrepair?
Are you renting from the Council or a Housing Association? You may be entitled to compensation.
Across Exeter, many tenants living in council or housing association properties are left to cope with persistent problems because their landlords have failed to carry out essential repairs. Dealing with poor living conditions caused by disrepair can have a serious effect on your health, comfort, and overall quality of life. If your home has been affected by damp, mould, structural damage, or broken heating systems, you may be legally entitled to claim compensation and request that the necessary work be carried out.
At SDS Solicitors, we support tenants throughout Exeter and nearby areas in holding negligent landlords to account. With over 25 years of expertise in housing disrepair claims, our team is committed to making sure your property is made safe and liveable again. We’ll stand by you every step of the way to ensure you receive the repairs and financial compensation you are legally owed.
Housing disrepair occurs when a landlord fails to maintain the condition of a rented home to an acceptable standard. In Exeter, this responsibility typically falls to Exeter City Council or a housing association. When essential parts of the property, like the heating, electrical wiring, plumbing, or structural integrity, are not properly maintained, the home can quickly become unsafe or unfit to live in.
These problems are not just inconvenient, they can make a home unsafe and severely affect your health and comfort. Common disrepair issues faced by tenants include:
Mould is a common issue in disrepair claims.
Issues with electrics can be a serious safety issue.
Disrepair can attract rats, mice, and other vermin.
Broken seals and locks can be a security issue.
Under UK law, landlords are legally required to ensure the homes they rent out remain in good repair. This legal duty applies throughout your tenancy and covers both the physical structure and the essential systems that make a property liveable.
In most cases, compensation is calculated as a percentage of your rent for the period your home was affected. This is usually between 25% and 50%, but where conditions have been particularly severe or ongoing, the amount could be higher.
Compensation you may receive for housing disrepair depends on how serious the issue is, how long it has persisted, and the extent to which it has disrupted your daily life. If key parts of your home, such as the kitchen or bathroom, have been unusable, you could be entitled to a portion of your rent back for the time those areas were out of action.
At SDS Solicitors, we work meticulously to assess your case in full, ensuring that your claim reflects the seriousness of the disrepair and the legal obligations your landlord has failed to meet.
Sheldon Davidson LL.B (Hons)
Managing Director
When your home falls into disrepair, it can have serious consequences for both your health and overall well-being. In Exeter, where many homes are older and prone to moisture-related problems, damp and mould are particularly widespread. These issues are a nuisance and, even worse, they can lead to respiratory conditions, skin irritation, and other long-term health concerns, especially for vulnerable individuals.
Structural issues, such as crumbling walls, leaking roofs, or damaged floors, can also compromise your safety and make the property unfit to live in. In addition, faulty heating and insulation often result in higher energy bills, while water damage or pest problems may lead to ruined furniture, clothing, and electronics.
The emotional toll of living in such conditions is equally significant. Tenants often feel overwhelmed, anxious, and frustrated, struggling to enjoy their home, which should be a place of comfort and security.
If your landlord is failing to act, you don’t have to face the situation alone. At SDS Solicitors, we’re here to help. If you have reached the point where you want support and need expert advice on getting your home back into the condition it should be, then talk to our friendly Housing Disrepair experts today at SDS Solicitors. We will listen to you, review your circumstances, advise you on your rights, and let you know if you have grounds to make a claim.
In England, responsibility for social housing lies either with the local council or with a registered housing association. In Exeter, the main local authority overseeing council housing is Exeter City Council, though other bodies, such as Devon County Council, may also be involved in broader service provision in the South West.
If your home is managed by a housing association rather than the council, that organisation must be officially registered with the UK Government as a social housing provider. You can confirm their status on the Government’s list of registered providers.
Exeter and the surrounding areas are home to a number of housing associations that operate across the region. These include:
Even if your housing provider is based outside of Exeter or does not have a local office, they are still legally responsible for maintaining your home in a safe and liveable condition. If repairs have been ignored, you are still fully entitled to pursue a disrepair claim against them.
I have been very happy with all the help your staff have given me during my claim. Mr B
I have been very happy with all the help your staff have given me during my claim.
At SDS Solicitors, we have a long-standing track record of helping tenants across Exeter take action against landlords who have failed in their legal responsibilities. If your home is in disrepair, our expert team is here to guide you through the entire process, starting with a free, no-obligation consultation to review your situation and advise on your next steps.
We operate on a No Win, No Fee basis, which means you won’t have to worry about legal costs unless your claim is successful. This gives you peace of mind and access to justice, regardless of your financial position.
Our housing disrepair solicitors will handle everything, from gathering evidence and notifying your landlord, to negotiating a settlement or representing you in court if necessary.
We understand how overwhelming and frustrating it can be to live in poor housing conditions, and we’re committed to securing the repairs and compensation you deserve, with minimal stress on your part.
You may be eligible to make a housing disrepair claim in Exeter if:
We can quickly assess your situation and let you know whether you have grounds to bring a claim. Contact SDS Solicitors today.
Since 1997, SDS Solicitors has been a trusted legal firm specialising in housing disrepair claims. Although we’re based in Manchester, we’re proud to represent tenants across Exeter and the surrounding areas. Whether you live in St Thomas, St Leonard’s, Burnthouse Lane, Newtown, Whipton Barton, or Wonford, our experienced solicitors are here to support you.
We also act for clients nationwide, with no need for you to visit us in person. Thanks to our No Win, No Fee service, you can pursue your claim without any financial risk.
If your home is in disrepair and your landlord hasn’t acted, don’t suffer in silence. Contact SDS Solicitors today for a free consultation and let us help you get your home back into a safe, livable condition.
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No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
Yes, you should continue regular rent payments throughout a disrepair claim unless you have come to an agreement with the landlord about reducing or withholding rent. Rent arrears could make you liable for eviction, even if you have reduced your rent payments by a reasonable amount while the issues is not resolved or during the repairs if these affect the function of the house or some of the rooms.
Yes, falling behind on your rent does not automatically disqualify you from bringing a housing disrepair claim against your landlord. However it may have an impact on the amount of compensation you could receive.
Your landlord could seek to reduce or offset any compensation awarded by deducting it from the amount of rent arrears owed. This will depend on the case and the courts assessment of the matter.
Yes, former tenants are still eligible to make a housing disrepair claim, as long as the issue occurred while they were living in the property. The issue must have caused inconvenience, damage or financial loss during tenancy also.
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Sheldon Davidson