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If your property is owned or managed by a housing association, they are responsible for repairs and maintenance. Failure to fulfill their duties may make you eligible to make a claim.
You may be entitled to compensation if:
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If you rent your home from Thirteen Group and serious repair problems have not been properly resolved, you may be able to make a Housing Disrepair Claim. SDS Solicitors can help you seek the repairs your property needs and pursue compensation where your landlord has failed to meet its legal responsibilities.
Affordable Housing tenants are entitled to live in homes that are safe, secure, and maintained to an acceptable standard. Problems such as damp, mould, defective heating, leaks, or structural faults can become increasingly disruptive when they are left outstanding. If you have already reported these issues to Thirteen Group and little or no effective action has followed, you may have grounds to challenge the way your repairs have been handled.
At SDS Solicitors, we have over 25 years of experience helping tenants take action over unresolved housing disrepair. Our team can review your repair history, consider whether Thirteen Group has met its obligations, and take the necessary steps to press for remedial work. Where appropriate, we can also seek financial compensation on your behalf.
We offer a free initial consultation with no obligation to proceed. Suitable claims can also be handled on a No Win No Fee basis, so you will not have to pay our legal fees if your case is unsuccessful.
If Thirteen Group has been given the opportunity to put things right but your home remains in poor condition, speak to our housing disrepair specialists today. We can explain your rights, assess your circumstances, and help you move towards securing the repairs and compensation you may be entitled to.
If your Thirteen Group home develops serious defects and those problems are not dealt with properly, the property may be considered to be in disrepair. Tenants in Affordable Housing should be able to expect their landlord to keep the home structurally sound, maintain essential services, and respond appropriately when repair issues are reported.
Thirteen Group’s obligations are supported by legislation such as the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018. These laws place responsibilities on landlords to maintain key parts of rented properties and ensure homes remain fit for people to live in. Issues that may fall within those responsibilities include:
For a potential claim, it is usually important that Thirteen Group has been made aware of the problem and has had a reasonable opportunity to investigate and resolve it. What counts as reasonable will depend on the seriousness of the defect, the risk it presents, and the type of work required.
Thirteen Group indicates that emergency repairs should be attended to within 24 hours. If a serious problem has been reported but remains unresolved beyond an appropriate period, you may be entitled to seek the outstanding repairs and pursue compensation through a Thirteen Group Housing Disrepair Claim.
Sheldon Davidson LL.B (Hons)
Managing Director
Social housing in England is managed by either a local Council or by private Housing Associations. If your property is under the responsibility of a private provider like Thirteen Group, the organisation must be properly registered and approved by the UK Government to operate.
For tenants of Thirteen Group, the following details are essential for establishing legal accountability:
The Regulator of Social Housing (RSH) oversees the performance of Thirteen Group at an organisational level, ensuring they are financially viable and meet consumer standards for safety and quality.
Individual complaints and disputes are handled by the Housing Ombudsman Service. They have the power to investigate "maladministration" and can order Thirteen Group to carry out repairs, apologise, and pay financial compensation. You are entitled to make a claim for disrepair even if you do not live near their head office.
While Thirteen Group manages their operations from a central Head Office, they are a registered provider of social housing across England. They are responsible for a significant property portfolio, often managing thousands of homes through various regional hubs and local maintenance teams.
Thirteen Group currently provides housing and essential services in:
If you are a tenant in any of these areas and are struggling with unaddressed disrepair, distance is not a barrier to your claim. At SDS Solicitors, we represent tenants against Thirteen Group nationwide to force the repairs you are entitled to.
I have been very happy with all the help your staff have given me during my claim. Mr B
I have been very happy with all the help your staff have given me during my claim.
If you believe you have grounds for a Housing Disrepair Claim against Thirteen Group, you should be able to answer the following questions:
Contact SDS Solicitors. Our team will assess your claim and provide expert advice on the process of claiming for housing disrepair against Thirteen Group.
If Thirteen Group has not carried out the repairs needed to keep your home in a suitable condition, SDS Solicitors can help you consider your next steps. Established in Manchester in 1997, our firm has many years of experience representing tenants in Housing Disrepair Claims and pursuing landlords that have failed to meet their repairing obligations.
Our housing disrepair solicitors act for tenants across England and can provide specialist support regardless of where your Thirteen Group property is located. We will look at the problems affecting your home, the reports you have made, and the response you have received before advising you on the options available.
Where appropriate, we can take action to help secure the outstanding repairs and pursue compensation on your behalf. Our team will guide you through the process and keep matters as straightforward as possible from start to finish.
Contact SDS Solicitors today for a free, no-obligation consultation. Call our team or complete our online contact form to discuss your circumstances with one of our Housing Disrepair specialists.
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No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord.
Yes, you should continue regular rent payments throughout a disrepair claim unless you have come to an agreement with the landlord about reducing or withholding rent. Rent arrears could make you liable for eviction, even if you have reduced your rent payments by a reasonable amount while the issues is not resolved or during the repairs if these affect the function of the house or some of the rooms.
The cause of damp or mould should be properly investigated rather than assumed. If an underlying issue such as poor insulation, water ingress, defective ventilation, or another building fault is responsible, Thirteen Group may still have a duty to carry out repairs.
Repeated missed or cancelled appointments can contribute to unreasonable delay, particularly where the disrepair is serious or getting worse. Keep a record of each appointment and any communication from Thirteen Group, as this may help support a Housing Disrepair Claim.
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Sheldon Davidson
