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Housing Disrepair Claims Against Southern Housing Group

If you are looking to make a Housing Disrepair Claim against Southern Housing Group, our specialist team is here to help you secure the repairs and compensation you deserve.

Living in a property affected by disrepair can severely impact your quality of life, health, and well-being. Unfortunately, many social housing tenants in Affordable Housing properties endure these conditions due to their landlords’ failure to meet legal responsibilities. If you are facing issues such as damp, mould, structural defects, or faulty heating, you may have the legal right to demand action.

At SDS Solicitors, we specialise in assisting tenants of Southern Housing Group to address housing disrepair issues. With over 25 years of experience, our dedicated team ensures your home is brought back to a safe and habitable condition. We fight tirelessly to hold landlords accountable while securing the compensation you deserve under UK law.

We offer a free, no-obligation consultation and act on a No Win No Fee basis, so you won’t pay anything unless we win your case. If Southern Housing Group is ignoring serious disrepair, we won’t ignore it.

Take the first step today by speaking to our housing disrepair specialists and let us help you force the repairs, protect your rights, and secure the compensation you deserve.

Understanding Southern Housing Group Disrepair Claims

Housing disrepair occurs when landlords, such as Southern Housing Group, fail to keep a rented property in a condition that meets legal safety and habitability standards. As a specialist provider of Affordable Housing, Southern Housing Group has a heightened duty to ensure that homes are not only structurally sound but also suitable for the needs of older residents.

Under UK law, including the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018, Southern Housing Group is responsible for maintaining the structure of your home and ensuring essential services are working reliably. Common disrepair issues reported by residents in these schemes include:

  • Faulty heating or hot water systems: A critical issue for older residents, often linked to communal heating failures or inefficient thermostats.
  • Damp and mould growth: Often caused by structural defects, poor ventilation, or inadequate insulation in older schemes.
  • Safety and mobility hazards: Including defective passenger lifts, broken emergency call systems, or poorly maintained communal areas.
  • Leaks and plumbing issues: Failures in water supply or sanitation that can lead to further property damage.
  • Pest infestations: Failures to secure the building envelope against vermin or insects.

If you have reported these issues and Southern Housing Group has failed to act, you may be entitled to both the repairs and financial compensation for the disruption to your life. While the law requires landlords to act within a "reasonable timeframe," Southern Housing Group aims to have emergency repairs attended to within Within 6 hours. If they have missed this target, they may be in breach of their legal obligations to you.

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Your Home Will Be Repaired

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Compensation Paid

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No Win No Fee

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SRA Regulated Solicitors

Who Regulates Southern Housing Group And Where Are They Based?

Social housing in England is managed by either a local Council or by private Housing Associations. If your property is under the responsibility of a private provider like Southern Housing Group, the organisation must be properly registered and approved by the UK Government to operate.

For tenants of Southern Housing Group, the following details are essential for establishing legal accountability:

  • Head Office Address: 59–61 Clerkenwell Road, London, EC1M 5LA
  • Regulatory Number: 5171

The Regulator of Social Housing (RSH) oversees the performance of Southern Housing Group at an organisational level, ensuring they are financially viable and meet consumer standards for safety and quality.

Individual complaints and disputes are handled by the Housing Ombudsman Service. They have the power to investigate "maladministration" and can order Southern Housing Group to carry out repairs, apologise, and pay financial compensation. You are entitled to make a claim for disrepair even if you do not live near their head office.

Where Does Southern Housing Group Operate?

While Southern Housing Group manages their operations from a central Head Office, they are a registered provider of social housing across England. They are responsible for a significant property portfolio, often managing thousands of homes through various regional hubs and local maintenance teams.

Southern Housing Group currently provides housing and essential services in:

  • London
  • Kent
  • Surrey
  • Sussex
  • Hampshire
  • West Midlands
  • Isle of Wight

If you are a tenant in any of these areas and are struggling with unaddressed disrepair, distance is not a barrier to your claim. At SDS Solicitors, we represent tenants against Southern Housing Group nationwide to force the repairs you are entitled to.

Am I Eligible To Claim Against Southern Housing Group?

If you believe you have grounds for a Housing Disrepair Claim against Southern Housing Group, you should be able to answer the following questions:

  • Have you notified Southern Housing Group about the disrepair?
  • Has the issue remained unfixed for an unreasonable amount of time?
  • Is the property located in England?
  • Is the disrepair within the responsibility of a social landlord?
  • Have you had a Housing Disrepair Claim in the last 12 months?
  • Have you taken photographs, videos, and notes detailing the problems?
  • Have you gathered records of health impacts or financial losses caused by the disrepair?
  • Are you in rental arrears? If yes, do you have a payment plan?

Contact SDS Solicitors. Our team will assess your claim and provide expert advice on the process of claiming for housing disrepair against Southern Housing Group.

Get in Touch

If Southern Housing Group has neglected their duty to maintain your home, don’t wait to take action. Established in Manchester in 1997, SDS Solicitors is a leading law firm specialising in housing disrepair claims.

Our housing disrepair solicitors serve clients across Greater Manchester and England, ensuring that no matter where your property is located, you have access to expert legal representation. Whether you are dealing with Southern Housing Group in the North, South, or anywhere in between, our team has the experience to handle your case.

Contact us today for a free, no-obligation consultation. Call our team or complete our online contact form to get started. With SDS Solicitors, you are in safe hands.

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Frequently Asked Questions

No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord. 

Yes, you should continue regular rent payments throughout a disrepair claim unless you have come to an agreement with the landlord about reducing or withholding rent. Rent arrears could make you liable for eviction, even if you have reduced your rent payments by a reasonable amount while the issues is not resolved or during the repairs if these affect the function of the house or some of the rooms.

Get Advice from a Housing Disrepair Professional

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Sheldon Davidson

Sheldon Davidson

Managing Director

0333 999 3902