Make a claim  0333 999 3902

Your home > your right > our fight >

Make a claim 0333 999 3902

Housing Disrepair Claims Against Clarion Housing Group

If you are living in a Clarion Housing Group property affected by unresolved disrepair, you may be able to take legal action to have the problems put right and claim compensation. Our specialist Housing Disrepair team can assess what has happened and help you challenge failures to carry out necessary repairs.

Tenants in Affordable Housing are entitled to expect their homes to be safe, properly maintained, and fit to live in. When problems such as damp, mould, defective heating, leaks, or structural damage are allowed to continue, the consequences can affect both your home and your day-to-day life. If you have already reported the issues to Clarion Housing Group but they remain outstanding, you may have grounds to pursue a claim.

SDS Solicitors has more than 25 years of experience helping tenants enforce their rights. We can deal directly with Clarion Housing Group on your behalf, press for the required repair work to be completed, and seek compensation where the landlord has failed to meet its legal responsibilities.

Your initial consultation is free and comes with no obligation to proceed. We also handle eligible Housing Disrepair Claims on a No Win No Fee basis, giving you the opportunity to pursue your case without taking on unnecessary financial risk.

If repeated reports to Clarion Housing Group have not resulted in the action your home needs, speak to our housing disrepair specialists today. We will listen to your concerns, explain your legal options clearly, and help you take steps towards securing both the repairs and compensation you may be entitled to.

Understanding Clarion Housing Group Disrepair Claims

A rented home should remain safe, functional, and fit for everyday occupation. When Clarion Housing Group fails to address defects that fall within its repairing responsibilities, tenants may be dealing with housing disrepair. This can include problems with the fabric of the property, essential services, or shared areas that Clarion Housing Group is responsible for maintaining.

Clarion Housing Group, as a provider of Affordable Housing, must comply with its legal obligations as a landlord. The Landlord and Tenant Act 1985 places duties on landlords to keep the structure and exterior of rented homes in repair and to maintain installations for water, sanitation, heating, and hot water. The Homes (Fitness for Human Habitation) Act 2018 also requires qualifying rented properties to be fit for people to live in throughout the tenancy.

Examples of repair issues that may justify further action include:

  • Heating systems & defective boilers: Repeated boiler breakdowns, faulty radiators, defective controls, or communal heating problems can leave tenants without essential services.
  • Damp and mould: These problems may be linked to leaks, defective roofing, damaged walls, poor insulation, or inadequate ventilation that requires remedial work.
  • Unsafe communal areas: Broken lighting, damaged flooring, insecure doors, faulty lifts, or other defects in shared spaces may create avoidable safety risks.
  • Leaks and plumbing: Defective pipework, leaking fixtures, drainage problems, or failures in sanitation can lead to ongoing damage if the underlying cause is not repaired.
  • Pest and vermin Infestation: Holes, damaged vents, gaps around pipework, or other structural faults can allow rodents or insects to enter a home or shared part of a building.

Once Clarion Housing Group has been informed about a repair issue, it should investigate and take appropriate action within a reasonable period. The amount of time considered reasonable will depend on factors such as the seriousness of the defect, whether it presents an immediate risk, and the type of work required.

Clarion Housing Group indicates that emergency repairs should be attended to within 24 hours. If you have reported a serious problem and it has not been addressed within an appropriate timeframe, you may be able to pursue a Clarion Housing Disrepair Claim to secure the necessary repairs and seek compensation.

home-repair.svg

Your Home Will Be Repaired

compensation-paid.svg

Compensation Paid

no-win-no-fee.svg

No Win No Fee

sra-regulated.svg

SRA Regulated Solicitors

Who Regulates Clarion Housing Group And Where Are They Based?

Social housing in England is managed by either a local Council or by private Housing Associations. If your property is under the responsibility of a private provider like Clarion Housing Group, the organisation must be properly registered and approved by the UK Government to operate.

For tenants of Clarion Housing Group, the following details are essential for establishing legal accountability:

  • Head Office Address: 5th Floor, Greater London House, Hampstead Road, London, NW1 7QX
  • Regulatory Number: LH4087

The Regulator of Social Housing (RSH) oversees the performance of Clarion Housing Group at an organisational level, ensuring they are financially viable and meet consumer standards for safety and quality.

Individual complaints and disputes are handled by the Housing Ombudsman Service. They have the power to investigate "maladministration" and can order Clarion Housing Group to carry out repairs, apologise, and pay financial compensation. You are entitled to make a claim for disrepair even if you do not live near their head office.

Where Does Clarion Housing Group Operate?

While Clarion Housing Group manages their operations from a central Head Office, they are a registered provider of social housing across England. They are responsible for a significant property portfolio, often managing thousands of homes through various regional hubs and local maintenance teams.

Clarion Housing Group currently provides housing and essential services in:

 

  • London
  • Greater London
  • South East
  • East of England

 

If you are a tenant in any of these areas and are struggling with unaddressed disrepair, distance is not a barrier to your claim. At SDS Solicitors, we represent tenants against Clarion Housing Group nationwide to force the repairs you are entitled to.

Am I Eligible To Claim Against Clarion Housing Group?

If you believe you have grounds for a Housing Disrepair Claim against Clarion Housing Group, you should be able to answer the following questions:

  • Have you notified Clarion Housing Group about the disrepair?
  • Has the issue remained unfixed for an unreasonable amount of time?
  • Is the property located in England?
  • Is the disrepair within the responsibility of a social landlord?
  • Have you had a Housing Disrepair Claim in the last 12 months?
  • Have you taken photographs, videos, and notes detailing the problems?
  • Have you gathered records of health impacts or financial losses caused by the disrepair?
  • Are you in rental arrears? If yes, do you have a payment plan?

Contact SDS Solicitors. Our team will assess your claim and provide expert advice on the process of claiming for housing disrepair against Clarion Housing Group.

Get in Touch

If Clarion Housing Group has failed to deal with repair problems in your home, SDS Solicitors can help you take steps to put things right. Founded in Manchester in 1997, we have decades of experience representing tenants in Housing Disrepair Claims and challenging landlords that do not meet their legal responsibilities.

Our housing disrepair solicitors act for clients throughout Greater Manchester and across England. Whether your Clarion Housing Group property is in the North West, the South, or elsewhere in the country, you can access experienced legal support from a team that understands how to pursue unresolved repair issues effectively.

We will listen to what has happened, review the condition of your property, and explain the options available to you. Where appropriate, we can help you seek the repairs your home requires and pursue compensation for your landlord’s failure to act.

Contact SDS Solicitors today for a free, no-obligation consultation. Call our team or complete our online contact form to discuss your situation and find out how we can help.

£50

£50 Referral Bonus

Earn £50 from our recommendation Bonus scheme.  It’s easy!

referral-bonus-graphic.svg

Frequently Asked Questions

No, there are laws in place protecting Council and Housing Association tenants from being evicted for starting a housing disrepair compensation claim against their landlord. 

Yes, you should continue regular rent payments throughout a disrepair claim unless you have come to an agreement with the landlord about reducing or withholding rent. Rent arrears could make you liable for eviction, even if you have reduced your rent payments by a reasonable amount while the issues is not resolved or during the repairs if these affect the function of the house or some of the rooms.

Yes. If you have repeatedly notified Clarion Housing Group about disrepair and the issue has not been properly resolved within a reasonable timeframe, you may have grounds to pursue a claim. Keeping copies of emails, photographs, repair requests, and complaint records can help demonstrate how long the problem has been ongoing.

Potentially, yes. Even where repairs have eventually been carried out, you may still be able to claim compensation if you were left living with disrepair for an unreasonable period after Clarion Housing Group became aware of the problem.

Get Advice from a Housing Disrepair Professional

By submitting, you consent to us processing your information to respond to your enquiry. We may contact you by phone, email, SMS or post. Privacy Policy

You will be contacted by one of our team calling from an 0161 number.

Sheldon Davidson

Sheldon Davidson

Managing Director

0333 999 3902