Yulie Wagman

I work within the Housing Disrepair New Enquiries Team, where I am often the first point of contact for clients who are seeking advice, support, and reassurance.

I have a varied professional background, with previous experience in aviation, the service industry, online retail commerce, and property finance. This has helped me develop strong communication skills and a client-focused approach, which I bring into my role every day.

I am skilled in sales, customer service, case management, and administration, and I pride myself on being efficient, detail-oriented, and organised. I am a great listener and enjoy providing reassurance and clear guidance to clients, particularly at times when they may feel unsure or overwhelmed.

I enjoy learning new things and am always keen to develop my knowledge and skills to ensure I provide the best possible service.

Outside of work, I enjoy spending time with family and friends, cooking and entertaining, and travelling.