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Careers

We at Sheldon Davidson Solicitors are proud to uphold an ethos that encourages growth from within the firm as well as externally. Investment in people is key and recognising skill sets and developing our staff is something we believe heavily in. We have a dynamic and diverse work force providing equal opportunities and offer excellent career opportunities at all levels and are always looking to recruit good quality people to compliment the personality of Sheldon Davidson Solicitors.

All Recruitment

Contact by email only with your full CV and covering letter stating the position you are interested in to careers@sds-solicitors.com

Multi Track Solicitor/Litigator

We are looking to add to our expanding multi-track department another experienced Multi-Track Solicitor/Litigator to work on complex and poly-trauma claims.

The primary role is to obtain compensation for clients who have suffered long term and life changing injuries by understanding clients clinical and rehabilitation needs. To offer a professional and personal client focused service

  • Dealing with all aspects of a litigation focused on personal injury and rehabilitation and long term client needs.
  • Ensuring assigned caseload is managed effectively and in line with client service levels, court processes and internal expectations.
  • To process inbound calls and assist clients promptly.
  • To record all client contact accurately on proclaim case management system and update client systems where appropriate.
  • To record all third party contact accurately on proclaim case management system and record billing accurately.
  • Answer client queries and provide status updates/advice in a professional and efficient manner whether this is via email communication or verbally via the telephone.  All communication must be recorded on the case matter.
  • Work alongside approved experts and counsel and prepare none standard case by case letters of instructions to experts in all fields and counsel.
  • Compile witness statements and court documents and continually update proclaims case management system of key dates.
  • Attend upon clients and witnesses personally and if required.
  • Liaise with external third party companies, agents or other representing parties as required.
  • Treat all clients fairly, professionally and act within legislation, compliance and codes of conduct and the firm’s procedure and processes.
  • Manage daily banking, create and prepare bills, letters of payments paying client damages or disbursements.
  • Must be proficient in the rehabilitation code and CPR.
  • Must be able to self-manage daily tasks and ‘run of the mill’ follow up tasks/letters/phone calls or delegate to their support.
  • Provide assistance to other colleagues within the department as and when required.
  • Ensure all work undertaken is in line with internal and client service level agreements.
  • Accept and request guidance tuition and training on the methodology of work, utilisation of computer systems and other assistance at work.
  • Carry out all of the above with the view to the provision of high quality legal services and the achieving of high profitability within the firm.

Must:

  • have at least 5 years multi-track experience specialising in multiple, orthopedic, psychiatric, brain injury and chronic pain case.
  • be enthusiastic and committed.
  • show compassion and empathy but stay in control and on task.
  • have a good mathematical and analytical brain.
  • be able to demonstrate initiative.
  • be able to work independently and take direct instructions.
  • have excellent client care skills.
  • have excellent time management with the ability to multi-task and keep to deadlines.
  • have excellent communication skills both written and spoken.
  • be self-motivated and intelligent and able to work in a thriving busy and challenging environment.

Salary is dependent upon experience, plus company pension and group life insurance
Holidays – 22 days a year holiday plus all statutory bank holiday.
Working hours Monday to Friday 9am to 5pm but must be flexible to accommodate client needs and out of office meetings.

New Claims Handler

We are looking to recruit an experienced New Claims handler to join our new claims (FNOL department) team.

The primary role of the New Claims Handler is to establish our clients’ immediate needs upon receipt of notification from direct new enquiry ensuring data integrity is not compromised by offering a professional and compliant client service.

  • Dealing with all incoming new RTA and EL/PL claim enquiries that have been received either by phone, website, tablet, email etc.
  • To record all client contact and other third party information accurately on proclaim case management system and update client systems where appropriate.
  • Inputting pertinent information/data to enable a claim to be validated/ vetting.
  • Establishing a client’s immediate needs for the provision of a replacement vehicle.
  • Securing client’s signed instructions.
  • Determining the existence of a live before the event (BTE) policy, specifically broker clients.
  • Working in line with our obligations with the SRA, Lexcel, MID and AskQue.

Must:

  • Must be enthusiastic and committed.
  • Must have excellent client care skills.
  • Must have excellent command of English both spoken and written.
  • Must have proclaim experience.
  • Must have at least 3 years RTA claims management experience.  EL PL experience is a bonus.
  • Must have a professional telephone manner and have an excellent command of English both spoken and written.
  • Must have at least Grade B in English and Math in GCSE or equivalent for data integrity.
  • Must be self-motivated and intelligent and able to work in a thriving busy and challenging environment.

Salary is dependent upon experience, plus company pension and group life insurance
Holidays – 22 days a year holiday plus all statutory bank holiday (rota system in place to cover bank holidays).
Working hours Monday to Friday 12pm to 8pm

Portal RTA Claims Handler

Due to expansion, we are looking to recruit another experienced RTA Claims Handler within our Portal Department.

The primary role is to effectively manage and process a case load of portal RTA claims up to a value of £25k from retention to settlement. Dealing with all aspects of personal injury, rehabilitation and vehicle loss claim management.

  • Ensuring assigned caseload is managed effectively and in line with client service levels 3 processes and internal expectations.
  • To record all client contact accurately on proclaim case management system and update client systems where appropriate.
  • Be able to self-manage daily tasks and ‘run of the mill’ follow up tasks/letters/phone calls.
  • Answer client queries and provide status updates/advice in a professional and efficient manner whether this is via email communication or verbally via the telephone.  All communication must be recorded on the case matter.
  • Be able to understand medico legal reports and value claims in line with current trends, case law and JSB guidelines.
  • Able to manage cases from Stage 1, Stage 2 and Stage 3. Preparing court documents and dealing with all aspects of the stage 3 litigation process
  • Manage daily banking, create and prepare bills, letters of payments paying client damages or disbursements.
  • Must have an understanding of the pre action protocol when managing MOJ portal claims.
  • Provide assistance to other colleagues within the department as and when required.
  • Ensure all work undertaken is in line with internal and client service level agreements.
  • Liaise with external third party companies, agents or other representing parties as required.
  • Treat all clients fairly, professionally and act within legislation, compliance and codes of conduct and the firm’s procedure and processes.
  • Accept and request guidance tuition and training on the methodology of work, utilisation of computer systems and other assistance at work.
  • Carry out all of the above with the view to the provision of high quality legal services and the achieving of high profitability within the firm.
  • In addition to the above, the Legal Assistant may be required to carry out any other reasonable request as required

Must:

  • Must have at least 3 years’ experience in either RTA or EL/PL
  • Must be enthusiastic and committed.
  • Must be able to demonstrate initiative.
  • Must be able to work independently and take direct instructions.
  • Must have excellent client care skills.
  • Must have excellent time management with the ability to multi-task and keep to deadlines.
  • Must have excellent communication skills both written and spoken.
  • Must be self-motivated and intelligent and able to work in a thriving busy and challenging environment.
  • Must have Proclaim experience.

Salary is dependent upon experience, plus company pension and group life insurance
Holidays – 22 days a year holiday plus all statutory bank holiday
Working hours Monday to Friday 9am to 5pm